For systems installed after September 2017, user accounts, regardless of type are all granted parent access by default. 


When going to the USERS module you will be able to view PARENTS or ADMINISTRATORS. 


The PARENTS area allows you to search by any parent account in the system with the ability to include all user types. This would allow you to grant parent access to an administrative user. 



From the ADMINISTRATORS area under the USERS module, you are able to search, filter and sort your administrative users by name, user type, program category and by individual program access level. You have the ability to include all user types. This would allow you to grant admin access to an existing parent or recommender account. 



Once you find the user you wish to update, you can click the Edit button to the right of the user's name which will open up the edit view for the user. If the user has the "ALLOW ADMIN ACCESS" checkbox checked, that means that this user had administrative rights. 




Learn more about How to Deactivate an Administrative User here.